Privacy Policy

Last updated: June 4, 2026

1. Overview

RE Agent Auto (“we,” “us,” or “our”) operates the reagentauto.com website and application. This policy explains what information we collect, how we use it, and how we protect it. By using RE Agent Auto, you agree to the terms of this policy.

2. Information We Collect

Account information

When you sign up, we collect your name, email address, and authentication credentials via Clerk (our identity provider). We do not store passwords directly — authentication is managed by Clerk.

Agent settings

Your agent profile (name, license number, brokerage, phone, email) is stored locally in your browser and is used only to populate your contracts. This information is not transmitted to our servers.

Voice recordings and contract data

Audio recordings you submit are sent to Groq (and, as a fallback, OpenAI) for speech-to-text transcription, and to Anthropic Claude for field extraction. This processing occurs in-memory and is not stored on our servers after the response is returned. We do not retain transcripts or extracted contract data beyond your active session.

Usage data

We track the number of contracts generated per account (used for free-tier limits). We may collect aggregate usage analytics to improve the service. We do not sell usage data to third parties.

3. Third-Party Services

RE Agent Auto uses the following third-party services:

  • Clerk — User authentication and identity management
  • Groq — Audio transcription via Whisper Large V3 Turbo (data sent to Groq per their privacy policy)
  • OpenAI — Audio transcription fallback (data sent to OpenAI per their privacy policy)
  • Anthropic Claude — AI field extraction (data sent to Anthropic per their privacy policy)
  • Stripe — Payment processing (we never see or store your payment card details)
  • Upstash Redis — Subscription status and usage count storage
  • Vercel — Hosting and infrastructure

Each of these services has its own privacy policy. We encourage you to review them.

4. How We Use Your Information

  • To authenticate your account and manage your session
  • To process voice recordings into contract fields
  • To track free-tier usage limits and enforce subscription status
  • To process subscription payments via Stripe
  • To respond to support requests

We do not sell, rent, or share personal information with third parties for marketing purposes.

5. Chrome Extension

The “RE Agent Auto — Contract Autofill” Chrome extension requests the following permissions:

  • storage — stores queued CTME form-fill data in chrome.storage.local on your device only. This data never leaves your browser and expires automatically after 7 days.
  • Host access to reagentauto.com — reads queued contract data from the RE Agent Auto app to relay to the extension's CTME fill logic.
  • Host access to ctmecontracts.com — detects the supported CTME contract forms (listing, buyer, and purchase contracts) and injects field values when you click “Fill Form.”

The extension does not read any other websites, does not track your browsing history, and does not transmit any data to external servers. All form-fill operations happen entirely within your browser.

6. Data Security

We implement industry-standard security measures including HTTPS encryption for all data in transit. Contract data (seller names, addresses, financial terms) is processed in-memory and not persisted to disk or database. Subscription status is stored in Upstash Redis with restricted access credentials.

7. Data Retention

Account information is retained as long as your account is active. Subscription and usage data is retained for billing purposes. Voice recordings and extracted contract data are not retained beyond the active processing session. You may request deletion of your account at any time by contacting us at the email below.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@reagentauto.com. We will respond within 30 days.

9. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email us at support@reagentauto.com.