Terms of Service

1. Agreement to Terms

By creating an account, checking the “I agree to the Terms of Service and Privacy Policy” box at sign-up, or otherwise accessing or using RE Agent Auto (the “Service”) — at reagentauto.com and via the “RE Agent Auto — Contract Autofill” Chrome extension — you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service. We record the version of these Terms you accepted, the date of acceptance, and technical information about the acceptance (such as IP address and browser user agent).

2. Eligibility; Who May Use the Service

The Service is solely for actively licensed real estate professionals (and their authorized staff) using it within their licensed practice in a state the Service supports (currently Colorado). By using the Service you represent that you: (a) hold an active real estate license in good standing in that state; (b) are at least 18 and able to form a binding contract; (c) if using the Service on behalf of a brokerage, are authorized to bind it; and (d) use the Service only to prepare forms for real estate transactions in which you are acting as the broker (or on behalf of your employing broker) — not as a document-preparation service for others. You are responsible for confirming the generated forms are appropriate for your jurisdiction.

3. What the Service Does

RE Agent Auto converts your spoken descriptions into structured data using artificial intelligence, then uses that data to fill the factual blanks on official, state-promulgated real estate forms (e.g., Colorado Division of Real Estate forms) and to optionally assist you in entering that data into third-party transaction platforms you separately license (e.g., CTM eContracts). The Service produces drafts that you review, edit, approve, and use at your sole discretion.

4. Not Legal Advice; No Attorney-Client Relationship

RE Agent Auto is software, not a law firm, and does not provide legal advice. Nothing produced by the Service is legal advice, and no attorney-client relationship is created. The Service does not advise you whether any term, clause, contingency, deadline, or contract is appropriate, enforceable, or in your client's interest. For legal questions, consult a licensed attorney.

5. AI-Generated Output; Your Duty to Review

The Service uses automated speech-to-text and AI extraction that can make mistakes — misheard words, mis-extracted values, wrong dates, omitted fields, and other errors. All output is a draft. You are solely responsible for reviewing, verifying, and correcting every field, date, amount, name, and term before signing, sending, filing, or otherwise relying on any document. Computed dates and deadlines are provided for convenience and must be independently verified by you against the executed contract and applicable rules. Where the Service applies a default value (e.g., a deed type, a deadline template, or who pays a cost), that default is a starting suggestion only, is not a recommendation that it is correct for your transaction, and you must affirmatively confirm or change it before relying on the document.

6. No Drafting of Legal Provisions

The Service fills factual blanks on Commission-approved standard forms with the information you provide. It does not draft, compose, or suggest legal clauses, provisions, contingencies, or terms. Any narrative or free-text field (including Additional Provisions, possession terms, and free-text descriptions) is populated only with text you dictate or type, verbatim. If the Service ever surfaces suggested language, it is a read-only reference that you must independently evaluate and enter yourself.

7. Your Responsibilities

You are solely responsible for:

• the accuracy, completeness, legality, and use of every contract and document you create;
• selecting the correct form and terms for each transaction;
• compliance with all real estate laws, your license obligations, brokerage supervision requirements, and fair housing laws;
• compliance with the terms of any third-party platform you use (including CTM eContracts);
• obtaining any consent required (including from clients) before recording, processing, or transmitting information about any person to the Service and its sub-processors, and compliance with your confidentiality and agency duties;
• confirming that your employing or supervising broker permits use of the Service and of AI-assisted document preparation under your brokerage's policies and applicable supervision requirements;
• never representing to any client or third party that any output has been reviewed or approved by an attorney or is legally vetted; and
• maintaining errors-and-omissions (E&O) coverage appropriate to your practice and confirming it extends to AI-assisted document preparation. The Service is not a substitute for professional liability insurance.

8. Third-Party Services and Platforms

The Service relies on third-party providers, which may include: speech-to-text (Groq, with OpenAI as fallback), AI extraction (Anthropic), authentication (Clerk), payments (Stripe), data storage (Upstash), hosting (Vercel), email (Resend), and property-record lookups (ATTOM). Your audio and extracted data are processed by these providers to deliver the Service, as described in our Privacy Policy. We are not affiliated with, endorsed by, or sponsored by CTM eContracts, MRI Software, the Colorado Division of Real Estate, the Colorado Real Estate Commission, or any association of REALTORS®; third-party names are used only to describe compatibility.

9. Privacy and Data

Your use is governed by our Privacy Policy. We do not retain your audio or extracted contract data on our servers after your session; our AI sub-processors (listed in the Privacy Policy) process it under their own terms and retention policies. We retain only your account and subscription status, a usage counter, your agent profile settings, the record of your acceptance of these Terms (Section 1), and (if you applied) your application details. We do not sell your data.

10. Subscriptions, Free Tier, Payments, and Automatic Renewal

The Service offers a limited free tier (currently the first 3 contracts) and a paid subscription (currently $39/month) processed by Stripe. Before you are charged, we disclose the renewal term, the recurring price, and how to cancel. Paid subscriptions renew automatically until cancelled. You may cancel at any time through your account or by emailing joshua@joshuawei.com; cancellation takes effect at the end of the current billing period. For any renewal that extends your subscription past a continuous 12-month period, we will send a reminder 25–40 days in advance stating that it will renew unless you cancel, the renewal term, the recurring charge, and how to cancel. We may change pricing for new subscriptions and future renewal periods; for existing subscribers, any price change applies only at your next renewal and only after we give you advance notice as required by law. Promotional or beta access is temporary, for evaluation only, with no obligation to continue free service. Except where required by law, payments are non-refundable.

11. Beta; Disclaimer of Warranties

The Service is currently offered on a beta basis. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any output is accurate, complete, or fit for any contract or transaction. Features and availability may change or end at any time; pricing changes for existing subscribers are governed by Section 10.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 298 W PROPERTY SOLUTIONS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST TRANSACTIONS, LOST COMMISSIONS, LOST DATA, OR LOSSES ARISING FROM ERRORS IN ANY DOCUMENT OR ANY RELIANCE ON SERVICE OUTPUT. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (b) US$500.

You acknowledge that you, as a licensed professional, are responsible for reviewing all output and that this allocation of risk is a basis of the bargain. Nothing in these Terms limits liability for fraud, willful or wanton misconduct, gross negligence, or any liability that cannot be excluded or limited under applicable law, including the Colorado Consumer Protection Act. If the cap is held unenforceable, our liability is limited to the greatest amount permitted by law.

13. Indemnification

You will indemnify, defend, and hold harmless 298 W Property Solutions LLC and its operators from claims, damages, liabilities, and costs (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your misuse of the Service; (c) your violation of law, your license obligations, fair housing laws, or any third-party platform's terms; or (d) content you supply (including any contract or document you create, sign, send, or file). This does not apply to the extent a claim is caused by our own fraud, willful misconduct, or gross negligence. We will promptly notify you of any claim; you will not settle in a way that admits fault or imposes obligations on us without our consent; and we may participate in the defense with our own counsel. This indemnity is not subject to the Section 12 cap.

14. Intellectual Property; Your Content; No Model Training

The Service, including the “RE Agent Auto” name and logos, is owned by 298 W Property Solutions LLC; we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service under these Terms. You retain all rights in the data you submit and the documents you generate. You grant us a limited license to process your inputs solely to provide and improve the Service. Our AI sub-processors process your inputs under their commercial API terms; as of the Effective Date, those terms provide that inputs submitted through their APIs are not used to train the providers' AI models. If you send us feedback, you grant us a perpetual, royalty-free license to use it without obligation to you. The official DRE forms used as templates are public-domain government documents.

15. Electronic Records and Communications

You consent to conduct this transaction electronically and to receive these Terms, the Privacy Policy, billing notices, renewal reminders (Section 10), and other required communications electronically, at the email associated with your account. You may request a paper copy of any record and may withdraw consent to electronic delivery by contacting us — but the Service may be unavailable without electronic delivery. You need a current web browser and a valid email address. Electronic signature and filing of real estate documents occur on third-party platforms under their terms; the Service prepares and fills forms and does not itself execute or witness signatures (consistent with the federal E-SIGN Act and the Colorado Uniform Electronic Transactions Act).

16. Acceptable Use

You will not: use the Service for the unauthorized practice of law; misrepresent the Service's output as legally vetted or attorney-reviewed; use it outside an active real estate license or outside a transaction you broker; attempt to access another user's data; reverse engineer, scrape, resell, or abuse the Service; share account credentials; circumvent subscription limits or payment requirements; or use it to violate any law or third-party right.

17. Recording; Voice

The Service transcribes spoken narration to text solely to extract contract data. It does not create a voiceprint, perform speaker identification, or process audio to uniquely identify any individual. Audio is not retained on our servers after the session; our speech-to-text providers may retain audio for a limited period (currently up to 30 days) for abuse monitoring under their own terms. You are responsible for recording only your own narration and for obtaining any consent required by law before recording or submitting any other person's voice or personal information.

18. Term; Termination; Data Deletion

We may suspend or terminate access at any time, including for violation of these Terms; you may stop using the Service at any time. On account closure, we will delete or de-identify your stored account data within 30 days, except data we must retain by law or for legitimate business records. You may request access to, correction of, deletion of, or a copy of your personal information consistent with the Privacy Policy and the Colorado Privacy Act.

19. Governing Law; Dispute Resolution; Arbitration

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules.

Informal resolution first. Before starting an arbitration, you agree to email joshua@joshuawei.com describing the dispute and to give us 30 days to resolve it in good faith.

PLEASE READ — THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

Any dispute arising out of or relating to the Service or these Terms will be resolved by BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not in court, except as stated below. The arbitration will be held in Arapahoe County, Colorado, or by videoconference, and judgment on the award may be entered in any court of competent jurisdiction.

CLASS-ACTION AND JURY WAIVER. Disputes will be arbitrated only on an INDIVIDUAL basis. You and 298 W Property Solutions LLC waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any class proceeding.

Carve-outs. Either party may (a) bring an individual claim in small-claims court located in Arapahoe County, Colorado, and (b) seek injunctive or equitable relief in court to protect intellectual property or confidential information. Nothing in this Section waives any right that cannot be waived under applicable law, including the Colorado Consumer Protection Act (which authorizes certain class relief).

30-day opt-out. You may opt out of this arbitration agreement by emailing joshua@joshuawei.com within 30 days after you first accept these Terms, stating your name and that you opt out of arbitration. If you opt out (or if the arbitration agreement is found unenforceable), disputes will be resolved exclusively in the state or federal courts located in Arapahoe County, Colorado, and you and we consent to that exclusive jurisdiction and venue and waive a jury trial. The arbitrator decides issues of arbitrability, except that a court decides the enforceability of the class-action waiver.

20. Changes to These Terms

We may update these Terms. For material changes (including to price, renewal, or core terms), we will give advance notice by email before the change takes effect at your next renewal, and where required will obtain your renewed acceptance. Non-material changes take effect on posting, and continued use after that constitutes acceptance.

21. General Provisions

• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed; the remaining provisions remain in full force.
• Entire Agreement. These Terms, the Privacy Policy, and any subscription terms you accept are the entire agreement and supersede all prior or contemporaneous agreements and representations, written or oral. In a conflict, these Terms control over marketing materials.
• No Waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, financing, or reorganization.
• Force Majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including third-party provider outages, internet failures, and government action.
• Notices. Legal notices to you are deemed received when sent to your account email; notices to us go to joshua@joshuawei.com.
• Accessibility. We aim to make the Service accessible; contact us to request accommodations.
• Survival. Any provision that by its nature should survive — including not-legal-advice, no-drafting, your responsibilities, the AI-output and review duty, privacy and data, disclaimers, limitation of liability, indemnification, intellectual property and feedback, electronic records, governing law and dispute resolution, and these general provisions — survives termination.

22. Contact

Questions about these Terms? Contact 298 W Property Solutions LLC at joshua@joshuawei.com.